Apple Podcasts | Spotify | Stitcher

What if you only had your dream customers coming through the door of your business? You know, those customers that take the least amount of time, but spend the most amount of money? Those customers that are completely bought-in without even having to convince them or sell them on anything? I know, you are probably thinking, “keep dreaming, JoJo!”, but… that is exactly what this guest accomplished at his brick-and-mortar business. He knew exactly who his dream customer was which allowed him to market and attract those EXACT customers. And let me tell you, it reflected in the numbers of his brick-and-mortar business making him one of the top stores of his franchise system.

That’s right: Today, we have the pleasure of diving into the expertise of Braith Bamkin, a seasoned entrepreneur who has mastered the art of identifying your ideal customer avatar. With a rich background spanning both the corporate world and entrepreneurship, Braith offers a unique perspective on what it takes to thrive in the brick-and-mortar business landscape.

Braith emphasizes the importance of identifying your ideal customer avatar, which refers to a detailed profile representing your target customer. By understanding your customers’ demographics, interests, needs, and pain points, you can create tailored experiences and personalized marketing strategies that resonate with them. This deep understanding enables you to attract the right customers, build strong relationships, and ultimately drive sales and loyalty.

While digital platforms dominate the business landscape, brick-and-mortar establishments offer unique advantages. They provide tangible experiences, personal interactions, and a physical presence within the local community. However, to harness these benefits effectively, business owners must first identify their ideal customer avatar.

Here is just a tiny snippet of what Braith and I dive into in this episode:

Defining Your Ideal Customer: Forget about generic profiles. Braith will walk us through the process of defining our ideal customers. (And, you will never guess the name of one of his avatars!) We’ll dive into demographics, psychographics, and behaviors to paint a vivid picture of our target audience. By understanding their desires, pain points, and motivations, we can align our offerings to perfectly fit their needs.

Going Beyond the Surface: Creating a customer avatar is about more than just basic information. Braith will help us dig deeper into our customers’ lives, interests, and values. We’ll learn how these insights can shape our marketing messages, brand identity, and even the layout of our store. Get ready to create an immersive experience that truly resonates with our target audience.

Boosting Customer Engagement: Understanding our ideal customer avatar empowers us to enhance customer engagement. Braith will share practical strategies for improving communication and building strong relationships with our customers. By addressing their needs and aspirations directly, we can create a sense of loyalty and turn them into passionate brand ambassadors.

Tailoring Your Business Strategy: Discovering your ideal customer avatar lays a solid foundation for tailoring your business strategy. Braith will provide invaluable insights into how understanding your customers’ preferences and pain points can shape product development, pricing strategies, and overall business decisions. By aligning our offerings with their expectations, we gain a competitive edge.

Braith’s expertise in identifying the ideal customer avatar for brick-and-mortar businesses illuminates the path to success in a competitive landscape. By understanding your target audience on a deep level, you can create personalized experiences, build lasting relationships, and drive sustainable growth. Remember, in the world of brick-and-mortar business, your customers are the lifeblood of your success. With this knowledge, you can curate a personalized experience that resonates with your target audience, setting your brick-and-mortar business on the path to long-term, sustainability. So, what are you waiting for!? Hit play now. You are going to love this episode!

Links Mentioned in this Episode:

• Learn more about Braith and grab his free resources here!
• Tap Mango: Our Preferred Customer Rewards Platform
• Follow Us on Instagram

Subscribe & Review in iTunes

Are you subscribed to our podcast? If you’re not, we want to encourage you to do that today.  We don’t want you to miss out on valuable information that can help you grow your business. Click here to subscribe in iTunes!

Now if you’re feeling extra nice today, we would be really grateful if you left us a review over on iTunes, too. Those reviews help other people find our podcast and they’re also fun for us to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. Thank you!