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If there is one thing that every small business, startup, and brick-and-mortar store needs to master, it is none other than customer service. You know that feeling when you walk out of a store with a smile on your face and a warm and fuzzy feeling? When you feel confident and excited about your purchase or experience and ready to go tell everyone you know!? That is good customer service.
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We teach entrepreneurs the action steps to start, build, and open a profitable, sustainable product or service based brick and mortar business. Put on your comfy pants and lets dive in!
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We wanted a place where you can find all of our faves from business to books, consider this your go-to resource for all things Brick N’ Mortar. You might as well bookmark this page right now.
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Brick N’ Mortar Podcast
With world-class experts, detailed execution plans, and gritty, actionable insights pumping through your earbuds, the Brick N’ Mortar Podcast will be a *can’t miss* for results driven entrepreneurs like yourself.
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Brick N’ Mortar Academy
We dove headfirst into opening brick and mortar businesses and have experienced every turn (like ALL of them) one can take to open a physical storefront. We’ve simplified the process by putting together a blueprint with a step-by-step method to take your dream idea to Grand Opening.
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5 Things We Wish We Knew Before We Opened Our Brick & Mortar Business
Learn from us, friends! These tips and tricks may have taken us experience and time to learn, but they helped us double and triple our revenue.
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Business Plan Template
A solid business plan is the first step to validating your idea and strategy. Use this template to get started today!
