If there is one thing that every small business, startup, and brick-and-mortar store needs to master, it is none other than customer service. You know that feeling when you walk out of a store with a smile on your face and a warm and fuzzy feeling? When you feel confident and excited about your purchase or experience and ready to go tell everyone you know!? That is good customer service.
We teach entrepreneurs the action steps to start, build, and open a profitable, sustainable product or service based brick and mortar business. Put on your comfy pants and lets dive in!
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We wanted a place where you can find all of our faves from business to books, consider this your go-to resource for all things Brick N’ Mortar. You might as well bookmark this page right now.
With world-class experts, detailed execution plans, and gritty, actionable insights pumping through your earbuds, the Brick N’ Mortar Podcast will be a *can’t miss* for results driven entrepreneurs like yourself.
We dove headfirst into opening brick and mortar businesses and have experienced every turn (like ALL of them) one can take to open a physical storefront. We’ve simplified the process by putting together a blueprint with a step-by-step method to take your dream idea to Grand Opening.
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Learn from us, friends! These tips and tricks may have taken us experience and time to learn, but they helped us double and triple our revenue.
A solid business plan is the first step to validating your idea and strategy. Use this template to get started today!